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Frequently Asked Questions

Questions about ZYRTEC®

Questions about ZYRTEC® Dissolve Tabs

Questions about ZYRTEC-D®

Questions about Children’s ZYRTEC®

General Allergy Questions Order Terms of Use

Call Us

For inquiries related to product usage, ingredients, product complaints or issues as well as company information, corporate sponsorships, donations, and policies please call:


Monday – Friday 9:00am – 5:30pm ET

For inquiries related to online shopping, orders, billing, shipping, website navigation, general product information, bulk purchase & resale, and offers & promotions, please call:


Monday – Friday 9:00am – 5:30pm ET

If you have a medical emergency or if you need specific medical advice, you should contact your primary healthcare provider, poison control center, or your local emergency room.

Email Us

For all other comments, questions, and feedback about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.

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